11 tools to improve your performance

At the 2017 GLS, Marcus Buckingham challenged everyone to re-think performance management. He said, “Leading is taking someone’s unique gifts and finding a way to help them contribute to the world.”

Here was a great blog by the Global leadership network where they have provided 11 tools to help equip you to improve performance management at your workplace. Click the links to go directly to each resource.

Enjoy.

1) Blog Article: Why the Best Leaders Know that Frequency Matters—Marcus Buckingham

2) Blog Article: 4 Things Great Leaders Do to Raise Performance—Ken Burkey

3) Blog Article: The Surprising Alignment of Marcus Buckingham and Moses—Jenni Catron

4) Blog Article: 3 Essentials to Manage Your Own Performance—Sheila Heen and Elane Lin Hering

5) GLSnext Video: The Best Way to Get a Reliable Performance Review, Marcus Buckingham

6) GLSnext Video: Why Coaching Trumps Feedback, Marcus Buckingham

7) GLSnext Video: Identifying and Rewarding Top Performers, Laszlo Bock

8) GLSnext Video: A Method for Dealing with Low Performers, Laszlo Bock

9) GLS Podcast: Episode 013: Marcus Buckingham with Bill Hybels and Jeff Lockyer. At the 2017 Global Leadership Summit, leadership expert, Marcus Buckingham, challenged us with new research on performance management. In this episode of the GLS Podcast, Jeff Lockyer talks with Bill Hybels about the practical ways he manages leaders at Willow Creek to maximize their performance.

10) GLS Podcast: Episode 014: Liz Wiseman. Leadership expert Liz Wiseman describes research around the management style of three types of leaders: The “multiplier leader” who amplifies the intelligence of the leaders around them, the “diminisher leader” who exhausts and frustrates the people with whom they interact and the “accidental diminisher” who unintentionally has a diminishing effect.

11) The Marcus Buckingham/Performance Management GrowthTrack. By enrolling in this GrowthTrack, you will receive free access to the resources above and many more resources—all tailored to develop your skills in performance management.

Gauges To Measure In Family Ministry part 3

Last day of discussing 5 ministry gauges to help you do family ministry better.

A brief overview of the earlier 3 Gauges:

Gauge 1: Strategy. Take time to strategically put some things in place to focus on the end goal, will lead to better steps along the way.

Gauge 2: Experience Gauge: Craft core truths into engaging, relevant, and memorable experiences.

Gauge 3: Groups Gauge: Self-reliance is one of the greatest threats a church leader can face. It overestimates your abilities and diminishes the impact of your team. So develop your teams!

Now Today, the last 2 Gauges.

Gauge 4: Service Gauge: Are you creating consistent opportunities for kids and students to experience personal ministry?

Here are some things that will begin to happen if you ignore the service gauge.

  • Parents become programmed to see the church as a provider of services for their kids.
  • Leaders never recognize that the discipleship process is also about influencing a student to serve and care for others.
  • Students established a consumer mindset about the church.
  • Communities continue to perceive the church as institutional and insulated.
  • Individual families never experience a sense of calling and mission to make others a priority.
  • Students fail to experience and realize their calling to care for others, and they leave the church without a passion to pursue God’s calling in their lives.

 

The last Gauge to pay attention to would be…

5. Personal Gauge: Are you taking care of yourself?

  • Be a student. “If you’ve closed your mind off to any learning, you’re not a student.”
  • Be balanced. “No one wins when you lose your family. No one wins when you quit your job.”

I have found over the years that paying attention to these 5 gauges can help all of us as we attempt to get our family ministry on the right page. These five gauges are excellent for evaluating where your ministry now stands, and they will help you continue to grow.

So, what are some other gauges you may use in your family ministry?

 

Family Ministry Gauge to Measure part 2

If you have not read part one jump over there first.

Now, if you have read it but need a recap of the first 2 gauges we talked about to help all of us to improve, here is that recap:

Gauge 1:  Strategy Gauge: Making sure you have aligned your systems and processes so that your staff, your leaders, and your parents lead with the same end-in-mind.

 

Gauge 2: Experience Gauge: Craft core truths into engaging, relevant, and memorable experiences. You don’t want people to leave without feeling like they were a part of an experience. It is that experience that people share around the water cooler on Monday.

Now for the third Gauge:

Groups Gauge: Here is where you want to make sure you are creating a culture that truly grows and develops leaders who serve in your ministry. Self-reliance is one of the greatest threats a church leader can face. It overestimates your abilities and diminishes the impact of your team. So develop your teams!

Volunteers matter. A community is formed there. There is an importance in serving in that ministry. There is also an importance of “prioritizing small groups at every stage of life”.

Life examples:
1. Place preschoolers in small groups to connect parents.
– parents want to know the people who keep their kids to know their kids
– in the toddler room, small group leader in the room is connected to 8 kids. Everyone cares for every kid, but that leader has 8 kids to follow-up on and care for. Changes everything about communication.
– small groups help little people understand the big idea of God they can’t see by connecting Him to their concrete worlds
– in small groups, kids learn from leaders how to pray and talk to God.
– with parents, you are working against parents’ sense of apprehension. Relationships take that away!
2. Place elementary kids in small groups to help them understand faith and lead them to take the next steps toward Christ
– most of what we learn foundationally, we learn in elementary school.
– help apply big ideas from the Word to their lives. Never just teaching to teach. Never just covering information.
– relational investments in kids give influence to both parents and kids.
– creates a consistent environment to learn bible skills and spiritual habits
– safe and relational environment for kids to ask questions about trusting in Jesus
3. Middle school: help them personalize their faith.
– a place to belong. they are looking for their pack.
– A safe place to discuss challenging issues
– challenge kids by application of scripture
4. High school: give another adult voice
– the greatest gift for a high school parent is another adult pointing them in the same direction
– in the middle of the crowd, they don’t want to be alone.
– challenge students to put faith in action
If you start small groups in high school, kids won’t be comfortable. That’s why you start in preschool years. Most importantly, start with whatever and wherever you are. This group gauge will look different between small and large churches. The basic difference is: in a small church, you don’t need to break the church down smaller. Use the gathering times you may already have to carry out the group’s gauge. In a large church, you need to break the church down into smaller groups for everything explained above.

 

I hope you see the importance of this “Group Gauge”. How may you change and improve your group gauge in your ministry? Why do you see this as a valuable thing to do?

5 Family Ministry Gauges To Continually Measure

I have a regular weekly habit of re-reading my notes taken over the years from conferences, books that I read, leadership meetings and seminars that I get the privilege of attending and more. I schedule 2 hours every week to do this. During one of these times, I ran into some notes from a Family Ministry conference that I attended. This post is an attempt to share some of these great nuggets that I still find important to measure that stem from attending this conference a couple of years ago.
The speaker, Terry Scalzitti, is a senior pastor at a church in Oceanview Baptist Church (Myrtle Beach, SC), but he spent several years doing “next gen” ministry in Florida. He started off his pre-conference workshop with Deuteronomy 6:6 to focus on why we do what we do.
A brief overview in an attempt to help start us all on the same page:
  • We all want to be better at what we do, because we believe that what we do matters.
  • You can leverage what is cultural, what is changing, to communicate what is eternal. If we don’t, we are the ones that look like a fool.
  • If you want to build something that lasts, you have to be willing to change what you build.
  • When you upgrade your system (when you’re willing to change), you highlight the mission in a clear way.
Now that we are all on the same playing ground, let me share the 5 gauges that Terry shared to help us do ministry better:
1. Strategy Gauge: Align systems so that your staff, your leaders, and your parents lead with the same end-in-mind? Sounds like common sense but poll all 3 of those groups sometimes separately and you may be amazed at the diverse answers you get.
Taking the time to Plan and think strategically as you work every week on moving the ball forward with the common mission and vision of the church can sometimes create a feeling of not being able to see the forest through the trees. Take time to strategically put some things in place to focus on the end goal, will lead to better steps along the way.
If the strategy isn’t improved…
  • Silo-Thinking becomes the mentality of staff.
  • Over-programming and competing systems dilute the effectiveness of the church.
  • There is no consistent forum to test and change ineffective programming. (As you test, keep the end in mind. Keep it constructive.)
  • Leaders and volunteers get disillusioned with lack of direction.
  • Parents struggle with how to partner with the church.
2. Experience Gauge: Craft core truths into engaging, relevant, and memorable experiences.
Terry stated, “I don’t want people to leave without feeling like they were a part of an experience.”
According to Leonard Sweet, an experience is:
  • Experiential
  • Participatory
  • Image-driven
  • Connective
How do we create this? We simplify, and we connect with our audience.
If an experience isn’t improved…
  • Parents and leaders will probably never teach the same truths as a synchronized effort.
  • The church is perceived as irrelevant. (People need to hear something practical. Know your audience.)
  • Individual leaders will tend to teach whatever they think is important.
  • A canceling effect happened to important core truths. (They need simple truths that are easy to understand and they can apply.)
  • Biblical truths are viewed as boring and irrelevant.
These are the first 2 of the 5 Family Gauges to make sure you are measuring, evaluating and testing. It is a firm belief of mine that all things important, we will measure and keep track of. If you want to test this, try and forget your wedding anniversary, or, stop measuring how many sweets you eat. You get the idea. Living the bigger picture of what God has for all of us is so important to me that measuring, changing and not giving up is of utmost importance to see the results that I know should and can be achieved.
Stay tuned for the other 3 Gauges…

Great apps for Pastors

Great Tools and Apps for Pastors

Evernote is more than just a powerful note-taking application that allows you to organize notebooks or notebook stacks around topics that are important to you. If you want to dig deeper into this tool check out this Evernote blog. Evernote has a Web Clipper that is a great tool to take things off the web and put them straight into your Evernote. I use this constantly. I love the web clipper!!

iWork ’09 Pages is my go-to for creating all documents etc. I have a MacBook Pro and Pages came with it. I love this word processor for all of my writing. I love Pages just because. You can share a Word doc and Pages can convert it quickly and easily.

Logos is my go-to Bible study. There are studies, bibles of all kinds of translations, Greek and Hebrew word studies and so much more.

Team Management
Skype Video Conferencing is what I personally use and recommend if you work in an environment where your fellow staff members have the privilege of not all being in one place, this is a great tool to host meetings. You could also use this to host meetings between you and other ministry leaders or really anyone.

Dropbox is a powerful file sharing solution for your team. Dropbox is a cloud solution for personal and shared folders and files.

Productivity
Trello Task Manager – I use Trello for its simplicity, but there are many other apps out there for task management. Many people recommend Todoist or Asana.

Pomodora Challenge Timer takes the Pomodoro technique and gives you a challenge based app that will help you get more done. Don’t know what the Pomodoro technique is? Read this. For the quick explanation, you’ll focus on one thing for 25 minutes without doing ANYTHING else. I just installed this app and am excited to see what it does for my productivity.

IFTTT is a very powerful automation tool. If This Then That has a lot of pre-made recipes of actions or you can make your own. I haven’t tapped into the depth that many people have, but I use this primarily for automation of my Twitter account. I have identified a number of bloggers who always produce great content. So I automated a recipe that says if they post something it is added to my buffer account that schedules a tweet. More on Buffer below. I also have a recipe that whenever someone uses the #sermonprep on Twitter, they are added to a Twitter list called Preachers. You can subscribe to that list to connect with other preachers.

Social Media
HootSuite is a powerful social media management tool. I use this to manage all of the social media accounts for my church, all of the individual minsitries and my own social media. If you have multiple social media accounts to keep track of, give Hootsuite a try.

Buffer is my favorite social media management tool. Buffer will maximize your scheduling of posts in light of when your followers are most active. A new upgrade they just did now allows their Chrome browser extension to identify pictures within blog posts when you go to share them so you can add the picture to your Tweet which increases engagement.

Personal Growth
Kindle App is available on every device you have and allows you to read great books wherever you are. There’s a great way also to utilize your highlights and add them to Evernote for later use. See this article on how to do so.

Podcast Republic is my podcasting app of choice. I have a Samsung Galaxy S5 so, in other words, I don’t have an iPhone. If you are an iPhone user, you should have the Podcast app on your device already. Podcast Republic gives you access to the entire iTunes library and allows you to subscribe to podcasts, see the show notes, and much more.

Feedly is the way I keep up with all the blogs I follow. It is an RSS reader where you can upload as many blog feeds as your heart desires. You can read and share blog posts without ever having to leave feedly. I also use IFTTT recipe’s with this.

YouVersion is my Bible reading app of choice along with millions of others. It offers a great number of reading plans. You can connect with friends on the app and see what they are reading as well.

Tools Are Only Tools
What you do with them is what counts.

What tools do you use that weren’t included in my list above? I’d love to hear from you and update this post with your add-ons. Let me know in the comments below or on Twitter or Facebook.

Changes to Maximize Your Productivity

Serving as an XP at my church and serving as one of our Central Region Open Bible coaches, coaching for Kidology as well, provides me a unique look into several working environments. One common thread that is desired by all in the working environments that I get to look into is Productivity. Everyone wants to squeeze more out fo the time they have!!

I want to offer some quick recommendations.

Use the Eisenhower matrix to rank tasks.

Dwight D. Eisenhower was a master of organization and prioritization. During World War II he was the supreme commander of allied forces, overseeing the European theater of operations. From 1953 to 1961 he served as the 34th president of the United States.

During his long career, Eisenhower developed a prioritization framework that is used by many. The Eisenhower Matrix uses a four-box matrix to help anyone prioritize his or her day. On the X axis are the columns “urgent” and “not urgent” and on the Y-axis are the rows “not important” and “important.”

Anything that is urgent and important should be done. If the project is not urgent but important it should be planned for a later date. If work is urgent but not important it should be delegated to someone else. And if it is neither important nor urgent, it should be eliminated.

Start your day with the hardest tasks, complete the easiest tasks at the end of the day.

In his book The McKinsey Edge former McKinsey analyst, Hattori, discusses a time management strategy that he learned while working on demanding projects for Fortune 100 clients.
He suggests that most people are sharpest in the early morning hours. Therefore, Hattori learned to stack his days at the start of his day with the most mentally demanding tasks.
As the day progresses, Hattori organized tasks to becoming increasingly easy. It was only late at night that Hattori would check his email inbox to answer questions that required relatively little thought. I have gone to check my email only 2x a day where each one falls in one of my 4 routine times I have set up on my daily schedule (I have 4 routines every day, Morning routine, the start of the workday routine, workday shut down, and lastly evening routine. More on these in a later post).
In my view, I have given you the top 2 ways to start maximizing your productivity. My best advice is to get to work early and then tackle the most challenging items first.
More Productivity ideas coming soon on living on a calendar.

Impact a father’s investment has in the lives of others

I ran across this video (from TD Ameritrade) that shares a healthy twist to the classic Harry Chapin song “Cats In The Cradle.” 

It provides a vivid picture of the impact a father’s investment has in the lives of others. I also want to send this out to some friends as a reminder to them being new dads, that there is no greater investment outside of your personal investment into your relationship with Christ or with your spouse that you will make that is more important than that in which you make into your kids.

“My child arrived just the other day.  He came to the world in a usual way but they’re were planes to catch and bills to pay so I moved my meeting (and) saw him walk that day.

He was talking before I knew it and as he grew he said, “I going to be like you dad.  You know I’m going be like you.”

My son turned 10 just the other day.  He said, “Thanks for the ball dad.  C’mon let’s play.  Can you teach me to throw?”  I said, “Right away.  I’ve got stuff to do but that can wait today.”  And he ran outside and smiled ear-to-ear and said, “I’m going to be like you dad.  You know I’m going to be like you.”

Well he came home from college just the other day, He said, “I can’t thank you enough for paying my way.  What I’d really like dad is to borrow the car keys (and) take you to dinner and discuss my dreams.”

I’m soon retired (and) my son’s well on his way.  He came by with a question just the day, “I need your advice dad with what to do when I become a father just like you.  Become a father just like you.”

And the cat’s in the cradle and the silver spoon, little boy blue and the man in the moon.  “When you coming home dad?”  “I’ll be home at 10:00 and we’ll get together then.  You know we’ll have a good time then.”

Giving Effective Feedback

Giving good feedback

Most feedback I have received has never worked the way I hoped for or the way the person who gave me feedback thought it would work. 

Why? Because the feedback usually was only a personal preference of the person giving it. The feedback stays pretty generic. Feedback has nothing to do with the goals of the person getting the feedback. Share specific feedback. Share feedback that’s focused on the person you’re giving feedback to. 

Feedback is a leadership tool. 

Instead of starting with preferences, start with the idea of effectiveness. Instead of starting with you, start with them. 

Example: (Bad) I thought that task could have had better advertising. (This is personal preference and built around you not the one who is needing feedback).

(Good) If you and your team could have set aside more time to think through your advertisement plan. Do you think you would have experienced better results? (This keeps the focus on effectiveness not preference). 

Keeping feedback about the other person and their effectiveness, helps them to feel respected. Keeping feedback about your preference etc makes the other person feel they don’t measure up. 

Great feedback is about the other person not about your preference.

Am I being specific enough to give great feedback?

How self evaluations help predict the future

At the end of each day, plus at the end of each week, I have learned the value of running self-evaluations.

“It takes courage…to endure the sharp pains of self-discovery rather than choose to take the dull pain of unconsciousness that would last the rest of our lives.” Marianne Williamson

“Without proper self-evaluation, failure is inevitable.” John Wooden

Self-evaluation is important at any stage in your life. In the ministries I am over we use self-evaluations for any project and services we have in place. Furthermore, teachers are now actively encouraging their pupils to self-evaluate. Self-evaluation is an important part of being committed to lifelong learning. Understanding that we will never complete our learning journey and to grab every opportunity to learn new skills is important to me. This is why I use these questions at the end of the day to journal as I evaluate my day.

My daily questions:
How well did I support my pastor in prayer today? How well did I cover the board of elders in prayer today? Cover my top 20% of leaders in ministry today?
Continuing in a spirit of prayer for some of my daily relationships keeps my focus on others. Helps me to always check my relationships.

Do I need to ask anyone’s forgiveness?
If you’ve offended someone this week, seek to get right with him or her before you gather to worship God.

Do I need to forgive someone?
Don’t let your anger become a stronghold for Satan.

Do I have any lingering sins in my life?
Each day there could come little, brief snags to tarnish my witness, I wish I hadn’t done—but I did. Confess it now.

In what ways have I wasted time and money today?
Both are a gift from God, and you’re called to be a good steward of what He provides. Wasting time but claiming to be busy isn’t stewarding this trust well.

Are there any relationships I need to build or invest more into?
Relationships in life are so important.

End of the week questions I use:

What do I know about God and His Word that I didn’t know last week?
If the answer is “nothing,” you may not be spending enough time with Him.

Will anything in my life hinder the work of God in my church this weekend?
Unconfessed, hidden sin will. So will bitterness toward others. Pride and lust won’t help, either.

Have I prayed well for my team members this week?
Each member has more going on in their lives than what I see at work. They need someone standing in their corner lifting them to God.

Have I loved my family as I should have this week?
Your first responsibility for being a witness to the gospel is in your home. How would your family answer this question?

Who knows more about God today because of my witness this past week?
Your answer to this question will tell whether you’ve sought to do evangelism this week. For me the stronger my relationship is with God the more I truly want to find ways to share how He is the answer. Lack of sharing for me shows how close I am feeling to my Savior.

The idea behind self-evaluation is that our judgment of what we think we are doing and what we actually are doing is not always the same. This is why it is so important to do regular self-evaluations. Your future impact depends on it.

What questions would you add and why do you view they are important?

I’m too busy. A true death sentence.

I am way to busy. This is a death sentence.

I get the opportunity to coach many people into their next level of effectiveness. One common expression I hear too often is how busy they feel. This busyness is temporary and usually, comes right before their next level.

Here is the place I enjoy starting, in their daily routines. To take on this busyness we need to see what their habits are. To get to the next level we need to produce new habits and routines. Each level requires new tools, don’t stunt your growth by using this excuse: “This is the way that I am”. Yes, this “is the way you are now” at this level, but, you are attempting to go to a new level for yourself. You need to develop new ways and discover new tools.

“You will never change your life until you change something you do daily. The secret of your success is found in your daily routine. JOHN C MAXWELL ~”

Michael Hyatt over on his blog
“The problem is that most of us have used the same strategies for too long. They worked at some point, but we forget that we are seeing the world through our own unique lens—and that perspective can sometimes be limited. These adaptive strategies become a kind of “programming” we repeat over and over, even when it doesn’t fit the situation we are in”.

As you hear yourself begin to say that death sentence, “I am just too busy”, stop and think. Start asking yourself what new tools do I need to discover or new ways to develop so I can keep on developing?

Suggestions:
1. Read Michael Hyatt’s Magazine
2. Rescue Time. Keep a time journal of how you spend your time and theme your days
3. Get a coach
4. Listen to podcast

I’ll list some specifics if you just ask and let me know what area you want specifics in.

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