Apple please don’t lose me anymore.

  
There have been many who have made this claim but I’m not sure they are as accurate as I am about to be with this statement: “I am a Mac-evangelist”. Yes, my name is Todd, and I am a “macaholic”. If Apple made underwear I would even wear them.

There is a change that is starting to happen with me though. I do not like it the feeling that comes with this change, but it is becoming harder to ignore all the time. Is it time to go away from Apple?

Apple has defimately changed sine Jobs is no longer around.  What is referred to as creativity is just a re-branding of old ideas, new software updates are resulting in being pushed out to quick with not enough testing so that the consumer will have a good experience. Then, when the customer does have a bad experience not enough resolve in putting people over procedures.

Let me explain a little.

I updated my iPhone to the new iOS9 and ever since then have had a terrible experience with the calendar. I cant seem to get any resolve with this issue, and have worked even with senior advisors at apple over this as well. End result is I have been told that they are now aware of it and will be coming out with a new update v3 to solve this. Until then, it is extremely cumbersome to add calendar events which is a large part of what I do by living off of my calendar.

Next, in just a matter of a couple days, I update my MacBook Pro to El Capitan to only have it crash. I’ve worked with tech support via the phone with no resolve and then had to make an appointment to take it in. The earliest apointment time was 2 days away. I then am told 1 hour to fix it and they will get back with me. All day I was the only one calling them to find out how it was going? From 11:15am-9pm I never received a call or email from them. Every call I made I knew I was going to invest a min. of 20 minutes waiting to talk to someone. The voice activated call system they had just sent me around and around to all the wrong places and when I thought I finally arrived, it was to only learn I had not.

Lessons that apply to the church as well, or so I think they do.

1. We live in a time where many people have tried the “church” thing and ended up very disappointed and hurt often times. We need to think more about our mission of connecting people to Jesus than we do about even introducing some fancy rebranded idea for a Seasonal event, starting a new ministry etc. Love our Mission first not any delivery Method. 

2. How easy do we make it to connect to the mission as people use the methods we have set up? Like with the calendar, because of an issue with it I now am frustrated everytime I use it and am reminded that it is broken. Everytime someone interacts with your ministry what are they reminded of?

3. There are a ton of options out there for people to choose to spend their time in. You are not the only show around. If you are not meeting and answering the questions people want answered or they can’t get what they want from their experince in your church, they will go elsewhere. I am for the first time exploring the same thoughts about possibly leaving Apple to go to another alternative. There are actually numerous good alternatives out there that can meet what I’m after concerning a computer experience.

There are many other lessons I am picking up over this time of being without a computer that I will write about as time goes on, but allow me to leave you with one last one. 

The longer Apple has me without my MacBook Pro, the more I become resourceful in learning what other options I have easily and affrodably at my disposal. The same with your church. The longer people feel they can get what they need from other sources, like on-line services, books, the internet etc. (all fo these are good as well) the more they will be ok in staying away from your church.

Apple, the ball is in your court. Churches, the ball is in your court as well in the minds of many in your community.

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Comments

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  • Charley

    Very insightful. I think sometimes, in its efforts to be “relevant”, the church fails to keep the main thing the main thing.

  • I miss our talks when we would discuss these types of topics. Hope all is going well for you my friend.