I Just Got Coached

I am a huge proponent of coaching, especially since I lead as a coach. I think everyone should have a coach, even coaches need coaches. And that is what happened to me today.

My wife and I have felt that we needed to tighten the belt and become better stewards than we already were with our finances. Part of that tightening we knew for us would come through our cell phone expenses. For about 3-4 months now, I have known that I should call AT&T, our cell phone provider, to see how they can advise us to cut our bill down. I also knew, since the cell phone industry is what they do and they were aware of what plans they had currently and which ones are on the horizon etc., that they were the ones to be able to give us some advice. Today was the day I finally did this. I called.

In just a matter of a few minutes, the support person I was talking with was able to recommend a change that actually resulted in my wife and I saving about 1/2 of our current bill. Not only that, it didn’t even require half of the drastic ideas my wife and I were dreading because we just did not have the same access to information or knowledge as the sales person.

So, I got coached today. I was helped from the sales person who had the experience, know how, willingness, and desire to see the result I was wanting to have as they walked me through this change. He asked a few questions, got our feedback, proposed suggestions, challenged us to think about things differently or see items in a different light, but all the while had our goals in mind not his own. This is s huge part of what coaching is. In just those few minutes he has now saved us a ton. My thanks to AT&T for the coaching you gave us today.

I hear from people many times that they may not have the money or the time for coaching. This was kind of like my thoughts with first contacting AT&T. How much more can they really save me that I can’t figure out on my own? Or that they will only try and line their pockets with my money and not have my interest in mind. I was wrong about them and often times people are wrong about coaching. It pays to have a coach. Who is yours?

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